Return & Refund Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us. Please see below for more information on our return policy.
RETURNS
In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.(If an item is damaged during shipping, we may charge 30-70% depending on the extent of the damage.) Refunds are based on the full purchase price plus shipping.
RETURN PROCESS
To return an item, please contact customer service to obtain a Return Address. After receiving the address, place the item securely in its original packaging and [include your proof of purchase].
Your return shipment is free of charge in some cases. If you return an item and the reason for return isn't a result of an barak3.com error, the cost of return shipping will be deducted from your refund.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 14 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
- perishable items
- intimates
- gift cards
- custom items
- digital products
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at our Support Center
If you have any questions regarding our return policy, please contact us at our support center
If the time to cancel the order is earlier than the delivery time and the time specified by the website can initiate the cancellation order, the order can be canceled
The store does not limit the number of days to cancel an order. If the order is not shipped, it supports the cancellation of orders.
Once the order is placed, we will process the order within 2-3 days
1、 If the item arrives defective or damaged, the shipping cost will be borne by us.
2, If you return the expedited courier costs chosen (such as voluntarily choose a more expensive delivery method), does not support a refund of that cost
3、 If you are applying for a refund, please contact us, we will provide you with information on the refund process we receive the parcel merchandise acceptance is correct, we will process your refund within 3 business days.
4、 We will provide you you with detailed instructions on how to return the goods
5, In order to process your refund, please reply by email with a photo/video of your package. Refunds will be issued within 3 business days after review.")
6、If the item arrives damaged, we will take full responsibility and offer free repair, replacement or refund, and will also cover the shipping cost to return the faulty item.
7, the mall's return shipping time is not more than 30 days, the cost of returning the product if it is because of product quality problems, we bear the full cost, if it is your own reasons for wanting to return the product, then the cost is borne by yourselves!
8、The following is our return address:
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